Refund Policy

At L-FUT.com, we strive to ensure complete customer satisfaction, and we guarantee refunds under certain circumstances. Please familiarize yourself with our refund policy to be aware of the conditions and procedures.

Refunds are possible in the following cases:

• 1. The paid order has not been received.
• If the paid order has not been delivered on time, as described in the terms of service, you have the right to request a refund. We remind you that this period is 72 hours after the actual payment of the order.
• 2. Multiple payment for the same order.
• Due to technical features of some payment systems, users may accidentally make duplicate payments for goods. In this case, upon the user`s request, the funds will be refunded in full, minus the initial paid cost of the goods.
• 3. Random verification of some payments to ensure payment data security.
• In exceptional cases, to verify you as the owner of the payment instrument, the system may require you to provide additional information. If you do not wish or are unable to provide it, you have the right to request a refund.

Refunds are not possible in the following cases:

• 1. Successfully completed order.
• The order has been fully executed, and the goods have been delivered in full.
• 2. Unpaid order.
• Refunds for unpaid orders are not possible.
• 3. Any reason not described in the section "Refunds are possible in the following cases".

Please take note of the following additional information regarding refunds:

• 1. No Additional Fees:
• We do not charge any additional fees for processing refunds. The refunded amount will be the same as the original payment made.
• 2. Refund Method:
• The refund will be processed back to the original payment instrument used for the purchase. We will refund the amount to the credit card, debit card, or any other payment method that was initially used.
• 3. Refund Processing Time:
• The average processing time for refunds varies between 3-14 business days. Please note that this time frame may depend on factors such as the payment method, banking processes, and any additional verification required.

We strive to expedite the refund process and ensure that you receive your refund as quickly as possible.

Should you have any questions or concerns regarding refunds or any other related issues, please don`t hesitate to contact our customer support team. We are here to assist you.

Sincerely,

The L-FUT.com Team